CHG Bearing's Chief Technical Engineer's Customer Service Journey
In order to enable our customers to better understand and use the bearings, our chief technical engineer often travels to our cooperative customers' companies in person to conduct training on bearing-related technologies. He is not only the leader of the technical team, but also the technical expert in the hearts of customers. During the training, he explains the working principle of bearings and key technologies such as selection, installation, maintenance, etc. in an in-depth manner, combining the product characteristics and customer needs, to ensure that customers can truly grasp the core knowledge of bearings.
In addition to technical training, the chief technical engineer also pays great attention to communication with customers. He listens to customers' opinions and suggestions, gives solutions quickly to problems in use, and provides personalized technical support. At the same time, he also shares the company's successful cases and innovative practices in the field of bearings, which inspires customers to innovate and promotes closer cooperation between the two sides.
Our company knows that technical training is not only a process of transferring knowledge, but also an opportunity to show our strength and service attitude. Therefore, we constantly update the training content to ensure that our customers master the latest bearing technology, and track and evaluate the training effect to continuously improve our services and enhance customer satisfaction.
In the future, we will continue to adhere to the concept of "customer-centered", and constantly improve the level and quality of technical training to provide customers with better service. We believe that through the joint efforts of both parties, we will be able to create a more brilliant future!
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CHG Bearing:The factory peony is as beautiful as a picture, invite you to come and enjoy it together!Apr 12, 2024The factory peony is as beautiful as a picture, invite you to come and enjoy it together! In CHG Bearing factory, the peonies are blooming beautifully, like a picturesque scene, which is extremely beautiful.
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CHG Bearing: Welcome to the 2024 Hannover MesseApr 09, 20242024 Hannover Messe in Hannover, Germany Time: 22-26 April, 2024. Booth: B47-29 Luoyang Huigong Bearing Technology Co., Ltd.
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Welcome to CACLP·CISCE exhibition Booth No.: N7-1040Mar 16, 2024Exhibition Name: CACLP·CISCE Exhibition Date: 2024.3.16-2024.3.18 Venue: Chongqing International Expo Center Booth No.: N7-1040 Exhibitor: Luoyang Huigong Bearing Technology Co.,Ltd
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Welcome China Bearing Industry Association visited CHG BearingMar 07, 2024Recently, 11 people including Zhou Yu, Chairman of China Bearing Industry Association, Niu Hui, Secretary General, Liu Qiaofang, Deputy Secretary General, visited Luoyang Huigong Bearing for visit and guidance. Jiao Shaoqin, chairman and general manager of CHG Bearing, and Liu Genli, executive vice president, warmly received the guests.